Buying packs
How do I pay?
Any credit or debit card, or tap to pay with your card or phone. Machines are cashless, so there's no cash slot.
Are the packs sealed and authentic?
Yes. Every pack is loaded factory-sealed, exactly as it shipped. We never weigh, search, open, or reseal anything — what you pull is a fair pull.
Why are your prices lower than other card machines?
Because we'd rather you come back every week than feel ripped off once. We buy well, keep costs low, and price so a pack from a machine still feels fair.
Is the price the same at every machine?
Yes. The stock page shows current prices, and they're the same everywhere.
How do I know what's in a machine before I go?
Check the stock page, or open a specific machine from the map. Stock is updated after every restock, so popular packs can still sell out between visits.
How often are machines restocked?
Every week, and more often at busy locations. New sets go in as soon as they release.
Do you sell English or Japanese cards?
Both. Current English sets, plus Japanese packs that are harder to find on store shelves. Each product on the stock page is labeled by language.
Can you stock a specific set?
Maybe! Request it here. We read every request and use them to decide what goes in next.
Can I use the machine when the business is closed?
No — machines are inside our host businesses, so you can buy whenever that business is open. Hours are listed for each machine on the map.
Machine problems
I paid but nothing came out.
Sorry about that. Report it here with the machine number (on the sticker on the front of the machine), the time, and the amount, and we'll look into it right away.
I got the wrong item.
Let us know through the problem form with the machine number and time, and keep the pack sealed.
Can I get a refund or return a pack?
No. All sales are final — once a pack leaves the machine we can't resell it. Check the price and selection on the screen before you pay. Details are in our terms of sale.
The machine isn't working.
Please report it — it's the fastest way to get a technician out. Please don't ask the venue's staff to fix it; it's our machine and our job.
Hosting a machine
What does it cost to host a machine?
Nothing. We provide the machine and all inventory, and handle delivery, installation, restocking, and repairs.
How does the revenue share work?
You get 10% of every sale the machine makes, paid out monthly.
How much space and power does it need?
A spot about 34" wide and 24" deep (the machine is 33.5" W × 23.2" D × 72.8" H), plus room in front for us to open it. It plugs into a standard 110V outlet and draws about 80 watts — roughly $10 a month in electricity. It needs to be indoors with air conditioning; it's rated for 41–104°F.
Does it need Wi-Fi?
No. It has its own built-in 4G connection, so it never touches your network.
What kinds of businesses are a good fit?
Anywhere with steady foot traffic where people wait or hang out: game and hobby stores, barbershops, laundromats, arcades, gyms, convenience stores, restaurants, and similar.
Who handles customer questions and complaints?
We do. Every machine has a sticker and QR code that sends customers straight to us. Your staff never has to deal with it.
What if I want it removed?
Just tell us. There's no long-term commitment — we'll schedule a pickup.
How do I get started?
Fill out the host form. We'll reply within 1 business day.
About Packzona
Who runs Packzona?
Packzona Vending LLC is a small Arizona company. Machines are serviced locally in the Phoenix metro. More on the about page.
Are you affiliated with Pokémon or Nintendo?
No. Packzona is an independent retailer that sells sealed trading card products. We're not affiliated with, sponsored, or endorsed by Nintendo, The Pokémon Company, Creatures Inc., or GAME FREAK inc.
Do you buy cards or collections?
Yes — mostly sealed packs and sealed product, plus collections. We generally don't buy individual cards. Tell us what you have and we'll reply within 1 business day.